Return and Refund
At Elliott Gizmo, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we’re here to help.
Return Policy
- Eligibility for Returns: You may return most items within 30 days of receiving your order for a full refund or exchange. To be eligible for a return, your item must be in its original condition, unused, and in the original packaging.
- Non-Returnable Items: Certain items are non-returnable, including but not limited to:
- Gift cards
- Downloadable software products
- Opened or used items
How to Initiate a Return
- Contact Us: To initiate a return, please contact our customer service team at [email protected] or [email protected] to obtain a Return Merchandise Authorization (RMA) number.
- Package Your Return: Clearly write the RMA number on the package. Ensure the item is securely packaged to prevent damage during return shipping.
- Ship Your Return: Send the item to the address provided by our customer service team.
Refund Process
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank’s policies.
Exchanges
- If you wish to exchange an item for a different product, please follow the return process and place a new order for the desired item.
Shipping Costs
- Shipping costs are non-refundable. You will be responsible for paying your own shipping costs for returning items, unless the return is due to an error on our part.
Changes to This Policy
We reserve the right to update or change this Refund and Return Policy at any time. Changes will be effective immediately upon posting the updated policy on our website.
Contact Us
For any questions or concerns regarding our Refund and Return Policy, please reach out to us at